FAQ
 

1 Why should my institution hire MASTER EXCHANGE Study Abroad's services?
First and foremost, we are local experts, familiar with the intricacies and subtleties of working within this culture, experienced in working with foreign students and in cross-cultural issues. We have developed the academic and professional network of contacts necessary to deliver unique programs; programs that are either designed by our management team or co-designed with our clients. Furthermore, as a service, we offer a flexibility that most institutions could not. We are not bound by academic calendars, big bureaucracies, or university politics. We cater first and foremost to our clients and their students. Finally, contracting MASTER EXCHANGE services reduces our client's overall program expenses and overseas costs. Our clients save money in bank transfers, local taxes, and hiring and supporting a foreign staff overseas. In addition, our clients only pay for the programs that run, and do not have to support an infrastructure when programs are cancelled.

2 Do we (institutions, universities, study abroad programs) need to send a director or a coordinator to lead and manage the group?
Not necessarily: MASTER EXCHANGE will assign a Program Coordinator for each group. The Coordinator serves as the link between your institution, the students and the MASTER EXCHANGE´S staff. Depending on the program, it may be advantageous to have a foreign representative, although we have found those candidates that we choose, who are familiar with the language, city and culture, are best qualified for these positions.

3 Can program components be organized seperately? Can excursions or volunteer work be added to existing programs?
Yes. We are not limited to offering only an entire package. We can offer language courses, seminars, excursions, internships, etc on a demand basis. We consult with our clients and are always open to new suggestions or recommendations.

4 As foreign entities, we've always had problems transferring money overseas, especially to Latin America - can you facilitate that process?
There are strict regulations governing how and how much money foreign institutions can send to Latin American banks. There are financial restrictions, legal obstacles, and tax issues. By contracting MASTER EXCHANGE, all these problems are avoided. Transfers are business to business, and all the legal and tax issues are thereby resolved.

5 Are there restrictions on the number of students per programs? Either a maximum or a minimum?
No, we have both the physical and capital resources to run programs of large numbers. We prefer to keep language classes and seminars small (less than 8 for language and less than 20 for seminars), but can accommodate large groups as well; of course there are financial benefits to sending larger groups.